WARRANTY TERMS
CU CONECTORES offers warranty against manufacturing or material defects for its products, for a period of 12 months, counted from the date of issuance of the invoice by the factory or the distributor/reseller, as long as the following have been satisfied requirements:
- Proper transport, handling and storage.
- Correct installation and in specific environmental conditions and without the presence of corrosive elements.
- Operation within the limits of the product’s capacity.
- The NO carrying out of repairs and/or modifications to the original product.
- Deliver the product to the supplier in the event of a failure with a warranty claim in a minimum period sufficient to identify the cause of the anomaly.
- Give immediate notice to CU CONECTORS, by the client, of the detected defects and that they are subsequently analyzed by CU CONECTORS as being caused by manufacturing defects.
The warranty does not include disassembly services for the product at the customer’s facilities, transportation costs for the product, and shipping costs.
The services under guarantee will be provided exclusively at the CU CONECTORES factory itself in the event that a repair is applied. Otherwise the product will be replaced by one of identical characteristics to the client.
Excluded from this guarantee are components whose useful life, in normal use, is less than the guarantee period granted by CU CONNECTORS, replacement of parts or products will be made at the discretion of CU CONNECTORS and is not generated will extend the original warranty term.
This guarantee is limited to the product delivered, and CU CONECTORES is not responsible for damages to persons, third parties, other equipment and facilities, utilities that are no longer obtained or any other consequential or consequential damage.